Privacy Policy

1. Introduction

Welcome to 4bdt. We operate Bangladesh's trusted online casino and sports betting platform, accessible at https://4bdt.pro. This Privacy Policy explains what personal information we collect from users in Bangladesh and elsewhere, why we collect it, how we use and protect it, and what rights you have over your own data.

By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms set out here, please discontinue use of our services immediately. We are committed to handling your data responsibly and in accordance with applicable data protection standards.

2. Information We Collect

We collect personal information in two main ways: information you provide directly when registering or using our platform, and information collected automatically when you interact with our website.

Information You Provide Directly

• Account registration details: full name, date of birth, email address, mobile number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Identity verification documents (KYC): national ID, passport, or other government-issued identification as required for account verification.
• Payment information: transaction records related to deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or supported bank transfers. We do not store full card numbers.
• Communications you send us: support tickets, feedback forms, email messages, and chat logs with our customer service team.

Information Collected Automatically

• Device and technical data: IP address, browser type and version, device type (mobile, tablet, desktop), operating system, and screen resolution.
• Usage data: pages visited, time spent on each page, features used, betting and gaming activity, session duration, and navigation paths through the platform.
• Cookie and tracking data: session cookies, preference cookies, and analytics identifiers that help us understand how users interact with our site. See Section 5 for full cookie details.

3. How We Use Your Information

4bdt uses the personal information it collects to operate, improve, and protect the platform. Specifically, we use your data for the following purposes:

• Account creation and management: creating your player account, verifying your identity through KYC checks, and managing your profile settings.
• Processing transactions: handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers, ensuring payments are processed accurately and securely.
• Customer support: responding to your enquiries, resolving disputes, and providing technical assistance when you contact our support team.
• Responsible gaming compliance: monitoring betting patterns to identify signs of problem gambling, applying self-exclusion requests, and enforcing age verification (21+ only).
• Platform improvement: analysing usage patterns and technical performance data to improve our games, features, and the overall user experience on 4bdt.
• Marketing communications (opted-in only): sending you promotional offers, bonus notifications, and updates about new games or features — only if you have explicitly consented to receive such communications.

We do not use your data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable law.

4. Disclosure of Your Information

4bdt does not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Trusted service providers: third-party companies that help us operate the platform, such as payment processors (bKash, Nagad, Rocket), identity verification providers, and cloud hosting partners. These providers are contractually bound to handle your data securely and only for the purpose of providing services to 4bdt.
• Legal obligations: when we are required by law, regulation, court order, or governmental authority to disclose information — for example, to comply with anti-money laundering (AML) requirements or fraud investigations.
• Business transfers: in the event that 4bdt undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify affected users before any such transfer occurs.

In all cases, we share only the minimum amount of data necessary and require all recipients to maintain appropriate confidentiality and security standards consistent with this Privacy Policy.

5. Cookies and Tracking Technologies

4bdt uses cookies and similar tracking technologies to deliver a smooth, personalised experience on our platform. A cookie is a small text file stored on your device by your web browser when you visit a website.

We use the following categories of cookies:

• Essential cookies: strictly necessary for the platform to function. They enable you to log in, maintain your session, and access secure areas of the site. These cookies cannot be disabled without breaking core functionality.
• Analytics cookies: help us understand how users navigate and use 4bdt so we can improve performance and content. Data collected by analytics cookies is aggregated and does not personally identify you.
• Preference cookies: remember your choices such as language selection (English or Bengali), display settings, and last-visited game category so the platform behaves the way you expect on return visits.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the 4bdt platform. Continuing to use our platform after reviewing this Cookie notice constitutes acceptance of our cookie practices.

6. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes set out in this Privacy Policy and to comply with our legal obligations.

Transaction records and KYC documents are held for a minimum of five years following the closure of your account in order to meet anti-money laundering and financial reporting obligations. After this period, data is securely deleted or anonymised. You may request early deletion of certain data types by contacting support, subject to legal retention requirements.

7. Data Security

4bdt implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes SSL/TLS encryption for all data in transit, access control restrictions limiting data access to authorised personnel only, regular security audits and vulnerability assessments of our platform, and secure storage infrastructure with encrypted databases.

While we take all reasonable steps to protect your data, no internet transmission or electronic storage method is 100% secure. If you suspect that your account has been compromised or you notice any suspicious activity, please contact our support team immediately at [email protected].

8. Your Rights Over Your Data

As a user of 4bdt, you have the following rights with respect to the personal information we hold about you. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: request a copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• Right to rectification: request correction of any inaccurate or incomplete personal information we hold about you.
• Right to erasure: request deletion of your personal data in circumstances where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to object: object to our processing of your personal data for direct marketing purposes. You may unsubscribe from marketing communications at any time using the opt-out link in any message we send.
• Right to data portability: receive a copy of your personal data in a commonly used, machine-readable format so you can transfer it to another service provider if you choose.

We aim to respond to all data rights requests within 30 calendar days. Where a request is particularly complex or involves a large volume of data, we may extend this period and will inform you accordingly.

9. Payment Data & Financial Privacy

4bdt processes payments through trusted local payment providers including bKash, Nagad, Rocket, and Upay. When you make a deposit or withdrawal, the financial transaction is handled directly by these payment partners, who operate under their own privacy policies and security frameworks. We receive only the transaction reference and outcome — not your full mobile banking credentials or card details.

All transaction records are retained in accordance with our data retention policy (see Section 6) and are protected by the same security measures that apply to all personal data on our platform. We do not store full payment card numbers on our servers under any circumstances.

10. Third-Party Links

The 4bdt platform may reference third-party services such as payment providers and game studios. These third parties operate independently and have their own privacy policies. 4bdt is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of our platform.

11. Protection of Minors

4bdt is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. Age verification is performed during the account registration and KYC process, and we reserve the right to suspend or permanently close any account found to belong to a person under 21.

If a parent or guardian believes that their child has provided us with personal information without consent, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or through an in-platform notification.

Your continued use of the 4bdt platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We recommend bookmarking this page and checking it periodically so you remain informed of how we handle your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, our support team is available 24/7 to assist you.

Email us at: [email protected]